Iniciativa sobre equidad de vivienda de Illinois

Diversidad cultural

Axtell, Roger. The Do's and Taboo's of International Trade. John Wiley & Sons. New York: 1994.

Axtell, Roger. The Do's and Taboo's of Using English Around the World. John Wiley & Sons. New York: 1995.

Blank, Renee and Sandra Slipp. Voices of Diversity. Amacom. New York: 1994.

Bodzioch, Joy. Catching the Wave of Workforce Diversity. BookPartners, Inc. Wilsonville, OR: 1995.

Carnevale, Anthony and Susan Stone. "Diversity: Beyond the Golden Rule." Training and Development. Oct. 1994, pp. 22-39.

Dresser, Norine. Multicultural Manners. John Wiley & Sons. New York: 1996.

Dunckel, Jacqueline. Business Etiquette. Segunda edición. Self-Counsel Press. Bellingham, WA: 1992.

Hall, Edward and Mildred Hall. Hidden Differences: Doing Business with the Japanese. Anchor Press/Doubleday. New York: 1987.

Hanson, Jennifer and Wanda Fox. "Communicating across Cultures." Training and Development. Jan. 1995, pp. 56-58.

Harris, Philip and Robert Moran. Managing Cultural Differences. 4th ed. Gulf Publishing. Houston: 1996.

Jacobs, Ronald and Micahel Jones. Structured On-the-Job Training. Berrett-Koehler Publications. San Francisco: 1995.

Loden, Marilyn and Judy Rosener. Workforce America: Managing Employee Diversity as a Vital Resource. Business One Irwin. Homewood, IL: 1991.

Marsh, Peter. Eye-to-Eye: How People Interact. Salem House. Topsfield, MA: 1988.

Martel, Miles. Before You Say a Word: the Executive Guide to Effective Communication. Prentice-Hall. Englewood Cliffs, NJ: 1983.

Morris, Desmond. Manwatching: a Field Guide to Human Behavior. H.N. Abrams. New York: 1977.

Morrison, Terri et al. Kiss, Bow, or Shake Hands. Bob Adams Co. Holbrook, MA: 1994.

Pollar, Odette and Rafael Gonzalez. Dynamics of Diversity. Crisp Publications. Menlo Park, CA: 1994.

Stewart, Marybelle and Marian Faux. Executive Etiquette in the New Workplace. St. Martins Press. New York: 1994.

Takaki, Ronald. From Different Shores: Perspectives on Race and Ethnicity in America. Segunda edición. Oxford University Press. New York: 1994.

Thomas, R. Roosevelt. Beyond Race and Gender: Unleashing the Power of your Total Workforce by Managing Diversity. Amacom. New York: 1991.